BUSINESS PROCESS OUTSOURCING

Today, small, medium and large companies take advantage of offshore and onshore business process outsourcing for greater business growth, cost savings, increased workforce availability and providing superior 24/7 support for their clients. We render offshore and onshore services across multiple industry verticals focused to help our clients enhance their businesses through deep insights that promote value. As a business outsourced certified global provider, our services allow clients to leverage on cutting edge BPO technologies to bulls effective solutions that meet the needs and business challenges businesses face today.

Truly Making a Difference

At Interra Networks, we have categories of offshore and onshore outsourcing; business process outsourcing (BPO), infrastructure and technology outsourcing and software outsourcing bearing in mind the needs of our clients.

We implore businesses to adopt BPO outsourcing such as Back office outsourcing which is outsourcing the organization's internal roles, while front office outsourcing is outsourcing the organization's call center and customer support services. Call centers, help desks, finance and accounting services for the organization's internal operations are all examples of offshore outsourcing.

Interra Networks A leader in Offshore Outsourcing

Interra Networks, a pioneer in outsourcing, we have been providing technology-driven offshore and onshore outsourcing solutions to global companies from Nigeria. We have created value for our customers in the U.S, UK, Australia, Asia, Africa, and other parts of the world by providing quality and cost-effective service. Our customers have been able to give their business a competitive edge with the benefits that we offer. Outsource to Interra Networks and experience risk-free offshore and onshore outsourcing services

Make Interra your offshore outsourcing partner and your business will work smarter and be more efficient. Reduce labor overheads, improve profits, or free funds to expand your operations. Bridge any talent gaps you have in your locally-based staff. Find out how we can help your business operations with our offshoring services.

OUR SERVICE OFFERING

We proactively engage our customers in every channel of their choice with the following service offerings

Inbound Call Center Service

Interra networks has been one of the leading inbound call center outsourcing service providers in building global customer’s service. which includes technical support service, Telemarketing service non-technical support service, inbound sales. customer service and help desk support services. Customer satisfaction is an integral component of business successes

Features of our inbound call center service

  • Inquiring handling ‘customer service
  • Answering service
  • Outbound support
  • Interactive voice response

Inbound Call Center Services

We offer multilingual service delivered by culturally aware call center personnels. A service that simply answers the phone for your business 24/7 on a monthly plan or according to your capability.

Outbound Call Center

A service where we make your phone calls on your behalf by reaching out to your clients.

Telemarketing Services

Our telemarketing service concentrates on businesses that have expressed interest in the products and services you offer.

Campaigns and Survey Services

We believe in serving customers with as many options and choices as possible whether you are launching a product or measuring your clients view on your brand onshore or offshore

Multichannel Support Services

This service comprises of outsourced Inbound Call Center, Outbound Call Center, Social media, Email & Chat.

Technical Helpdesk

We provide our clients with technical support services to address specific problems with a product or service rather than the provision of training, customization, or other support service.

Data Entry

We've found the best Data Entry Providers for you….

Take advantage of hiring a bespoke data entry company, that will provide you with professionals who can manually enter and update data into a database

Our suite of data entry services includes both online data entry and offline data entry from any format. We are a leading data entry outsourcing company with a large pool of highly competent data entry professionals who you can bank on for accuracy and speed. We ensure utmost confidentiality of your documents as they remain secured within our environment . We carry out data collection and collation activities such as :

  • Questionnaire issuance
  • Opinion polls/feedback
  • Marketing campaigns

WHY
OUTSOURCE
TO US?

WHY OUTSOURCE TO US?

At Interra Networks, we offer our clients a range of outsourcing services that result in happy customers, satisfied clients and a productive workplace. For us, outsourcing service is not just a business but a way of life. Our service provides a multifaceted platform for customer care and business solutions. It is designed in response to the new breed of clients who need to access information and services 24/7, 365 days a year.

We are uniquely positioned to deliver world class cost effective services that results in increased profit and visibility from globalization to international firms because of the following reasons;

  • Reduced Cost Of Labour
  • Increase profitability
  • Pay low, get high quality service
  • Time zone flexibility 24/7
  • Flexible contract terms
  • Minimized operation costs and maximized revenue
  • Access to specialized services which are not your core functions
  • More time to concentrate on core competencies
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