+234(0)700 4683772    info@interranetworks.com

Interra Networks Limited

Cloud-based Call Center (CCaaS)

Achieve Customer Delight

Run your professional call center from anywhere with our Cloud-based Call-Center-as-a-Service offering.

No hardware. No headaches. 
Just an advanced cloud call center solution you can use to start 
a conversation anywhere in 
the world — today.

We have over 15 years of experience in delivering excellent services to a variety of clients in Nigeria, America, Latin America, etc.

Go Remote Now!!!!

Improving customer service and satisfaction

  1. Cost Savings
    • You do not have to buy any software or hardware, you only require sufficient bandwidth.
    • Affordable service
  2. Flexible and Scalable
    • You can start with one agent and scale up as demand increases.
    • Service offerings can be scaled up to include additional communication channels.
  3. Service Availability and Accessibility
    • The service is available all day, every day.
    • Service can be accessed from anywhere. This enables agents work from remote locations.
  1. Inbound Services
    • Calls
    • Chat
    • Email
    • SMS
  2. Outbound Services
    • Outbound calls
    • SMS services
  3. Call Management System
    • Customer Relationship Management
    • Interactive Voice Response (IVR)
    • Automated Call Distribution (ACD)
    • Workforce Management/Real-time Monitoring (WFM/RTM)
    • Reporting Tools
  4. Social Media Services
    • Social Media Presence and Brand Reputation Management
    • Social Media Customer and Brand Care
    • Social Media Analytics
  5. Virtual Assistance service
    • Order management
    • Project management
    • Clerical services
  • Proven track record in Call Center and Contact Center service operations.
  • Be assured of first-class support service response to inquiries, complaints, and more.
  • Accomplished result-driven customer insights and experiences
  • The leader in contact center services in Nigeria
  • State-of-the-art infrastructure and technologies
  • Enhanced security tools to protect sensitive data
  • Competitive Pricing to deliver the best returns on your investment
  • Round –the clock technical support service
  • Professional and qualified workforce

 

 

Sign-up for Quick & affordable call center service for as low as ₦60,000 only!! Click here